Nick Dymond - Technical Resume



Work experience


Senior Specialist - Systems Support

Denver, Colorado                                                                                       June ​2009 - present


Manager of the 3PAR SAN environment. Planned and implemented the restructuring and upgrade of the entire SAN environment (164TB) encompassing all VMware datastores, re-balancing a completely unbalanced SAN environment

POC for the backup environment, as well as overseeing the full implementation of the replacement backup environment to Avamar and DataDomain for the Enterprise servers

Responsible for effective provisioning, installation/configuration, operation, and maintenance of server hardware, software and related infrastructure maintenance for Tier 1, 2 and 3 Prod, Dev and QA environments; continuously maintaining up-to-date documentation and performance monitoring

Proven ability to work independently on tasks, while providing in-depth and on-demand assistance to local and remote users and other systems administrators on best practices and usage of systems, creating technical processes, procedures, policies, installation and diligent troubleshooting instructions

Maintenance of Active Directory login scripts and Group Policies as required, ensuring standards and appropriate use of shared resources and deployment and updates of MSI packages

Evaluation, proposition, and implementation of new software and hardware solutions and standards for all 15 campuses across the Enterprise, and established and maintained vendor relationships in addition to identifying technical and practical solutions applicable to business continuity needs


Managed and executed the Firmware upgrades for all physical servers in the Data Center


Developed interactive scripts designed to help obtain data and execute elaborate and specific functions which help streamline users’ workflow


Awarded the 2012 “PRIDE” award for excellence, diligence and integrity in the workplace

Desktop Support Systems Administrator

Denver, Colorado                                                                                                     ​2002 - 2009


Responsible for the ongoing maintenance, security and functionality of 25 up-to-date system images for the short and long term planning and implementation of all classroom and administration workstations, including 23 classroom switches, 4 Access Points, 19 servers for entire campus


Analyze and problem-solve networking, hardware, and operating system software problems and act independently and within a team to troubleshoot complex problems immediately to avoid costly down time and service outages of local campus technology services


Strong customer service orientation with self-initiative and ownership as demonstrated by proactive maintenance and opportunities for improvemet


Integral role in the Fiscal Year ‘07 and Fiscal Year ‘08 budgeting for all technology-related allocations and goals for all departments within the campus.


Maintained system images for 25 different systems to ensure the latest build of the OS and software for classrooms and administration staff


Maintained and managed approximately 1100+ workstations, printers, classroom software, telephony and security systems




Bachelor of Science in Information Systems Security

Dec. 2009


Accumulative GPA of 3.7

Dean's List



Bachelor of Science in Visual Communications

July 2004


Nominated Graduate of the Term

Dean's List

Elected to Alpha Beta Kappa National Honor Society for integrity and excellence